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There are some cranky people I don't mind. For example, if an upset parent calls me and the problem is nothing I own, it's okay. I will listen and then try to direct them to a path to solving it. I do not have sympathy, however, for people who are stewing in their own juices. If you failed to make a plan and now you want the rest of the world to feel sorry for you or fix it all while you pout, then you can count me out.
But whatever the situation, I try to take a deep breath and remember that this is the lowest point of the school year for a lot of people—staff, students, and parents alike. I try to give them (and myself) some grace. I hope that wherever you are, you are doing so, too.
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